Returns & Exchanges

• We want you to love your new accessories. If you’re not 100% satisfied, we’ve made the return process simple:
  
• Policy Period: You have 14 days from the date of delivery to request an exchange or return.
  
• Eligibility: Items must be in their original condition, unworn, and in the original packaging.
  
• Faulty Items: If a product arrives damaged or with a manufacturing defect, we will replace it for you free of charge (we cover all shipping costs).
  
• Change of Mind: If you wish to exchange or return for other reasons, the customer will be responsible for the return shipping fees.
• 6-month rust protection warranty

We ensure your jewelry is packed securely and delivered with care

• Processing Time: All orders are prepared and dispatched within 24 hours to 48 hours.
  
• Delivery Estimates: Expect your package within 3–7 business days (depending on your location).
  
• Tracking: Once shipped, you will receive a tracking number via SMS/Email to follow your order’s journey.
  
• Safe Packaging: Every piece is handled with care to ensure it reaches you in perfect, sparkling condition.

Our Guarantee to You

Certified Materials:

We use only authentic 925 Sterling Silver and 24K Gold plating.

6-Month Warranty:

Peace of mind against manufacturing defects or color changes.

Inspect Before You Pay:

We offer a Free Inspection upon delivery. Open your package, check the quality, and only pay if you are 100% satisfied.

Cash on Delivery:

Secure and easy payment at your doorstep.